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Terms & Conditions

PAYMENTS:

GOOD FOOD JOURNEYS accepts payments through Bank Transfer and Online through Master / Visa – Credit or Debit Cards.

Online payments made through Master / Visa – Credit or Debit cards will attract an additional charge of 2.5% on the total amount.

Remittance fee while making payment through Bank has to be borne by the Overseas Agent / Traveler.

CANCELLATION OF TOUR:
Notice of cancellation must be made in writing to us by email to Good Food Journeys. All the cancellations and refinds are subject to terms and conditioned mentioned in the proposal documents or mentioned below and posted in our official website : www.goodfoodjourneys.com
Cancellation charges will be as under:
AIR TICKET BOOKING; PAYMENT & CANCELLATION POLICY:
FIT domestic flight/s cannot be BLOCKED & direct ticket has to be purchased against deposit of full payment.
Date change request:
TRAIN TICKET; BOOKING; PAYMENT & CANCELLATION POLICY:
REFUNDS:
HOTELS POLICY
REFUNDS:
RESPONSIBILITY & LIABILTY

All the packages are sold under the business management of Good Food Journeys, and the company reserve the right to cancel or to alter any package condition if required. In case Good Food Journey cancel any programme due to some unforeseen circumstances, our liability is limited to Package cost – advance receipt by us. 

We make all bookings with utmost care while making  reservations and land arrangements based on our suppliers of services that is Hotels, Airlines, Transport company, tour guides, monuments, special shows and other attractions. Should there be any deficiency in services by our suppiers, we should not be held responsible as we act as third party only and our liability is limited to payment involved for the services offered.

Neither Good Food Journeys nor the participating suppliers/hotels will be responsible for the additional expenses due to loss, delay or damage caused by accidents or failure of machinery or equipment or industrial action, illness, bad weather, strikes/ riots, war, civil disturbances, fire, floods, road block, acts of gods, acts of government or of any authorities etc. Under no circumstances we should be held responsible for such unforeseen condition.



MEALS & BEVERAGES:

All local restaurants and in the Hotels restaurants, Beverages (Hard and Soft drinks) and any type of food brought from outside is not allowed to be use.

Also please note our cost does not include any type of drinks (Hard or Soft, bottled mineral water) while having meals at the local restaurants or in the Hotels until unless mentioned while finalizing the tour cost. Filtered water is being provided; it’s very safe to drink.

MEALS
COMPLAINTS

In an unlikely event of customer being dissatisfied of over services, it should be brought to the notice of the company immediately during travelling period for rectification. No post tour complaints will be considered.

OTHER CONDITIONS
PAYMENT

Good Food Journeys accepts payments through Bank Transfer: 

Remark – We need full amount in our bank account/s as mentioned below &remittance fee has to be borne by the Overseas Agent / Traveler.

Our Bank Details for NZ Dollar Remittances